Water Damage Restoration
Across
Northern California
Burst pipe, flooded basement, ceiling leak, sewage backup. Call now and we dispatch a crew in under 60 minutes. Every hour costs about $40 in extra damage. Mold starts at hour 24.
📞 TAP TO CALL — 24/7 LIVE AGENT (877) 661-0017
Active leak? Do this right now.
While you wait for the crew, four steps minimize damage and keep your insurance claim clean.
Shut off the water main
Usually outside on the street side of the house, sometimes in the garage near the heater. If you can't find it, call the dispatcher and they'll walk you through it.
Cut power to wet rooms
From the breaker only. Never reach into a wet room to flip a switch. If the panel itself is wet, get out and wait for the crew.
Photograph everything
Wide shots of every affected room, close-ups of damaged items, the source of the leak. This is your insurance evidence. Do it before moving anything.
Move dry valuables
Lift wood furniture onto blocks or aluminum foil to stop wicking. Don't try to vacuum standing water with a regular vacuum. Wait for the truck-mounted extractors.
Stop reading. The damage is spreading.
Every hour costs roughly $40 in extra damage. Mold spores activate at 24 hours.
📞 Call dispatch. Live now (877) 661-0017Every type of water damage. One number.
Whatever broke, leaked, overflowed, or backed up. We handle it. All-category restoration to the IICRC S500 standard.
Burst Pipe Cleanup
Supply line, slab leak, pinhole, freeze-burst. We extract, dry, document. Your plumber finishes the repair.
Ceiling Leak Repair
Roof leaks, upstairs bathroom drips, AC condensate. We dry the joists and drywall before the sag becomes a collapse.
Flooded Basement
Storm runoff, sump failure, foundation seepage. Truck-mounted extraction within the hour.
Sewage Backup (Cat 3)
Black water, septic backup, toilet overflow. Full PPE, hospital-grade antimicrobials, contaminated material disposal.
Structural Drying
Industrial air movers and desiccant dehumidifiers. Daily moisture readings logged for the insurance file.
Most insurance policies cover water damage
Most major insurance policies cover sudden water damage restoration. Whether a claim is covered, and any out-of-pocket cost, is determined by your policy and carrier. The independent providers in this network are not affiliated with these insurers.
Plus most other California carriers. Tell dispatch your carrier when you call.
Service area
60-minute dispatch across Northern California. Click a city to see local coverage.
San Francisco & Peninsula
- San Francisco
- San Mateo
- Redwood City
- Daly City
- South San Francisco
- San Bruno
- Menlo Park
- Foster City
- Burlingame
- Pacifica
- Millbrae
- San Rafael
- Novato
South Bay
- San Jose
- Sunnyvale
- Santa Clara
- Mountain View
- Palo Alto
- Milpitas
- Cupertino
- Campbell
- Gilroy
- Morgan Hill
- Los Gatos
- Saratoga
East Bay
- Oakland
- Fremont
- Concord
- Berkeley
- Hayward
- Richmond
- San Leandro
- Union City
- Newark
- Livermore
- Pleasanton
- Dublin
- Alameda
- Castro Valley
- Antioch
- Walnut Creek
- Pittsburg
- San Ramon
- Brentwood
- Danville
- Martinez
- Pleasant Hill
Sacramento & North Bay
Filing your insurance claim
Sudden water damage is often covered by California homeowners insurance. Independent providers document the work to adjuster standard to support your claim. Coverage is decided by your carrier.
How the claim flow works
- Call us first. We dispatch and start mitigation. Your policy requires immediate action to limit damage.
- We document on arrival. Moisture readings, photos, scope of work. The same evidence package adjusters use.
- You file the claim with your carrier. With your authorization, the provider can share documentation with your adjuster.
- Coverage is set by your insurer. Whether the claim is covered, whether the provider can bill your carrier, and any out-of-pocket cost all depend on your policy and carrier. Ask before work begins.
Time-sensitive: California policies have "duty to mitigate" language. If you wait too long to call a restoration company, the insurance company can deny part of the claim for damages that spread during your delay. Call within 24 hours of discovery.
Typical NorCal job range
Your final price is confirmed on the call before any work begins.
Figures are typical U.S. price ranges compiled from published restoration cost data (see This Old House and Bob Vila). These are estimates for information only, not a quote. Your actual price depends on the job and is confirmed before any work begins.
FAQ
How fast can someone arrive?
Dispatch within 60 minutes across most NorCal ZIPs. San Francisco, the Peninsula, South Bay, East Bay, North Bay, and the Sacramento region. Trucks pre-staged in 10 hubs so drive-time is rarely over 45 minutes. After-hours, holidays, weekends. Same response.
Will my homeowners insurance cover this?
Most sudden-and-accidental events are covered. Burst pipes, appliance failures, storm-driven leaks. Whether your claim is covered and what you pay out of pocket is decided by your policy and carrier. Gradual leaks (a slow drip you knew about for weeks) are usually not covered unless your policy has a specific endorsement.
What types of water damage do you handle?
All categories: Cat 1 clean water (supply line burst), Cat 2 gray water (dishwasher, washing machine), Cat 3 black water (sewage, septic, contaminated flood water).
How does pricing work?
You get a written scope and price before any work begins. You decide before anything starts.
How much does the typical NorCal job cost?
$1,500 to $7,500 for most residential events. Larger contaminated-water jobs can run $10K to $20K. Insurance covers most of it for qualifying claims. Ask dispatch for a price range on the call.
How long does drying take?
Standard structural drying is 3 to 5 days with industrial air movers and dehumidifiers running continuously. Severe events or hardwood/concrete substrates can run 7 to 10 days. We document moisture daily for the insurance file.