Structural Drying
Services
Industrial drying with air movers and dehumidifiers. Why drying takes the time it takes, daily moisture mapping, and how the drying log becomes the insurance file.
📞 ACTIVE EMERGENCY? CALL NOW (844) 708-1525The short answer
Structural drying uses industrial air movers and desiccant dehumidifiers running 3 to 10 days. Daily moisture readings are documented for the insurance file. Concrete and engineered hardwood are the slowest substrates.
Active leak right now? Stop reading and call dispatch. Damage compounds fast. Roughly $40 per hour, plus mold once you cross 24 hours of wet structure.
What this service actually involves
Water damage restoration in California is governed by the IICRC S500 standard. It's what insurance adjusters reference when they evaluate scope of work, so following it protects your claim.
The standard scope:
- On-site assessment within 60 minutes of the call
- Truck-mounted water extraction
- Moisture mapping with thermal imaging and pin-meter readings
- Selective demolition where moisture is trapped
- Industrial drying with air movers and dehumidifiers (3 to 10 days depending on substrate)
- Antimicrobial treatment for Cat 2 and Cat 3 events
- Daily moisture re-checks logged for the insurance file
- Final clearance reading before equipment removal
What this doesn't include
Restoration is mitigation, not full repair. We dry your house and document the damage. After that:
- A licensed plumber repairs the actual pipe (separate scope)
- A general contractor handles the rebuild. Drywall, paint, flooring, returned to pre-loss condition (separate scope)
Insurance pays all three scopes if the event is covered. They're just three different invoices from three different licensed parties.
Get a price range on the call. No paperwork.
Tell dispatch your situation, get a price range, decide. 24/7 live agent.
📞 Call dispatch — 11 sec avg (844) 708-1525How we work with insurance
Independent providers document claims the way adjusters expect to see them. For a covered claim you typically pay only your deductible, though coverage is decided by your carrier.
What carriers we commonly bill:
- State Farm, Allstate, Farmers, USAA, Liberty Mutual
- AAA / Auto Club, Mercury, Travelers
- Smaller California-specific carriers (CSAA, Pacific Specialty)
If your carrier requires you to use their preferred-vendor list, we'll tell you on the call. Sometimes you're not required, just nudged toward it.
What the IICRC standard actually means
IICRC S500 is the technical standard for water damage restoration. It defines how to classify water (Cat 1, 2, 3), how to set up drying chambers, what moisture readings indicate "dry," and how to document the work.
Adjusters reference these standards. Following them keeps your claim clean.
FAQ — Structural Drying
What types of water damage do you handle?
All categories. Cat 1 clean water (supply line burst), Cat 2 gray water (dishwasher, washing machine), Cat 3 black water (sewage, septic, contaminated flood).
Do you fix the pipe itself?
No, that's a licensed plumber's job. We do mitigation: extraction, drying, antimicrobials, documentation. We can recommend plumbers we work alongside.
Do you do the rebuild after drying?
Reconstruction is a separate scope, usually a general contractor. Some carriers prefer one company handle everything (managed repair); others let you pick. We coordinate either way.
How fast can you arrive?
60 minutes or less across most of NorCal. 10 dispatch hubs. 24/7.
How does pricing work?
You get a price range on the call. Final price is confirmed and approved in writing before any work begins.
Authoritative resources
Our crews work to published industry and government standards. If you want to verify anything on this page, these official sources are the ones to read: